Form Counselling offers professional support and guidance to help you navigate these often challenging and transformative moments. Wether you are facing a career change, a significant relationship shift or other major life events, you don't have to go through it alone; I am here to support you every step of the way.

1. Visit Our Website: Head over to our official website at www.formcounselling.com. 2. Select 'Book an Appointment': Navigate to the 'Book an Appointment' section, typically found on the homepage or under the services menu. 3. Choose Your Counsellor: You can choose between our team of professional counsellors who offer sessions in either English or French, depending on your preference. 4. Select a Service: We offer a range of services, including a free 15-minutes video call. Choose the one that best fits your needs. 5. Pick a Date and Time: Our online booking system will show the available slots. Select a convenient date and time for your session. 6. Provide Your Details: Fill in your personal information, including your name, contact details, and any specific issues you wish to address. You will be prompted for your payment at the time of the booking. 7. Confirmation: Once your booking is complete, you will receive a confirmation email with all the details of your appointment. Should you encounter any difficulties or prefer to speak with someone directly, you can also call our office at 0461 508 552 or email us at info@formcouneselling.com.au. Our team is here to assist you in setting up an appointment that best fits your schedule and needs.

To cancel an appointment with Form Counselling, please contact us at least 24 hours in advance. You can reach us by phone or email. We understand that emergencies happen, and we do our best to be accommodating. However, we also strive to respect the time and availability of all our clients. Failure to cancel within this timeframe will result in a cancellation fee. Please refer to the page "fees & payments" on the website for more information about our refund and cancellation policy.

At Form Counselling, we understand that everyone's needs and circumstances are unique. If you find that our services are not meeting your specific requirements, we encourage you to communicate your concerns directly with us. Our goal is to provide effective support, whether it be through French or English counselling, to aid in managing loss, anxiety, depression, grief, or addiction. We are committed to listening and adapting our approach to better suit your needs. Should you still feel our services are not a good fit, we are more than willing to help you find alternative resources or professionals who may be better suited to assist you. Your well-being is our priority, and we want to ensure you receive the appropriate care and support.

Form Counselling does not provide services that are eligible for Medicare rebates. This means that you can not use a referral from your GP as part of a mental health plan. However, our service is priced in line with what may be your "out of pocket" expense when being charged by a provider offering a Medicare rebate. We’re eager to support all our clients on their journey to better mental health. Feel free to contact us if you have more questions or need assistance with the process.